Privacy Policy
At Ambika Realcon (“we”, “us”, “our”), we respect your privacy and are committed to protecting the personal information you provide while using ambikaapartments.com (the “Website”).
This Privacy Policy explains what information we collect, why we collect it, how we use it, when it may be shared, and the choices available to you.
By using this Website or submitting your information through our enquiry form, brochure-download form, callback requests, WhatsApp or telephone links, or other communication channels, you acknowledge that you have read and understood this Privacy Policy.
1. About this Website
ambikaapartments.com is operated by Ambika Realcon and provides information about our residential projects — Ambika La Parisian, Mohali and Ambika Florence Park, New Chandigarh — including project details, location, amenities, floor plans, price information, payment plans, brochures and site-visit assistance.
Project information, including prices, availability, specifications, amenities, images, timelines and other details, may change. Please verify the latest information with our sales team before making any property-related decision.
2. Information we collect
We collect personal information that you voluntarily provide when you interact with the Website, which may include:
- Contact details: your name, phone number and, where you provide it, email address.
- Enquiry details: the project and configuration you are interested in, your message, and any property preferences or budget you share.
- Brochure requests: the name and phone number you submit to download our brochure.
- Conversation details: information you share during calls, WhatsApp chats, digital communications or site visits.
We also collect basic technical information automatically, such as browser type, device, approximate location, referral source and the pages visited, through standard web logs and, where enabled, analytics tools.
3. How we use your information
We use the information you provide for legitimate business purposes, including:
- Responding to property enquiries
- Providing information about Ambika La Parisian and Ambika Florence Park
- Sharing requested price lists, brochures, floor plans or payment-plan information
- Arranging site visits and providing callback assistance
- Answering your questions about our projects
- Connecting you with the relevant sales representative or authorised project representative
- Understanding customer requirements
- Improving the Website and user experience
- Measuring Website traffic and performance
- Preventing fraudulent or abusive activity and maintaining Website security
- Complying with applicable legal obligations
4. Property enquiries and lead sharing
If you submit an enquiry requesting information, a callback, a brochure, a price list, a payment plan or a site visit, your information may be shared with the sales team, authorised sales representatives, channel partners or service providers responsible for responding to your request. Such sharing is intended only to fulfil your specific request.
By submitting an enquiry, you acknowledge that you may be contacted by telephone, SMS, email, WhatsApp or other reasonable communication channels regarding your enquiry. Please provide only accurate information that you are comfortable sharing for this purpose.
5. Cookies and similar technologies
The Website may use cookies and similar technologies to improve functionality, understand visitor behaviour, remember preferences and measure performance, for purposes such as:
- Website functionality
- Analytics and performance measurement
- Conversion and advertising measurement
- Understanding how visitors interact with the Website
The Website also stores small flags in your browser’s local and session storage, for example to avoid showing the brochure pop-up repeatedly once you have seen or used it. These flags contain no personal information.
You can manage or disable cookies and stored site data through your browser settings. Disabling certain items may affect some Website functionality.
6. Google Analytics and other analytics services
We may use analytics services such as Google Analytics or similar tools to understand Website traffic and visitor behaviour. These services may collect information such as pages visited, approximate location, device and browser information, referral sources and interaction data.
Analytics providers process information according to their own privacy policies and applicable terms. This Privacy Policy should be read together with the relevant third-party documentation.
7. Advertising and remarketing
We may use online advertising and remarketing technologies, including services provided by advertising platforms such as Google or Meta, to measure advertising performance and show relevant advertisements. These technologies may use cookies, pixels, tags or similar identifiers.
Where applicable, you can manage certain advertising preferences through the relevant advertising platform or your browser and device settings.
8. WhatsApp and telephone communication
If you contact us through WhatsApp or telephone, the information you provide is used to respond to your enquiry. WhatsApp and telecommunications services are operated by third-party providers and are subject to their own terms and privacy policies; we do not control their privacy practices.
9. How we protect your information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Please avoid submitting passwords, financial information, government identification numbers or other highly sensitive information through the general enquiry forms on this Website.
10. How long we keep personal information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy — including responding to enquiries, maintaining business records, resolving disputes, preventing fraud and complying with legal obligations. The retention period varies with the nature and purpose of the information. Where information is no longer required and there is no legal reason to keep it, we may delete or anonymise it.
11. Your privacy choices and rights
Subject to applicable law, you may have the right to:
- Request information about how your personal data is being processed
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Request that certain communications stop
- Raise a privacy-related complaint or concern
Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. To exercise a right or make a request, contact us using the details in section 19 below.
12. Marketing communications
If you provide your contact details for a property enquiry, we may contact you about the information or services you requested. Depending on your consent and applicable law, we may also send relevant updates, offers, project information or property-related communications.
You may ask us to stop promotional communications at any time by contacting us. Even then, we may still contact you where reasonably necessary to respond to an existing enquiry or provide a service you specifically requested.
13. Third-party websites and services
The Website may link to, or load content from, third-party websites and services, including:
- Google Maps and Google Fonts
- Social media platforms
- Banks, housing-finance companies and other lending partners
- Other external websites
We are not responsible for the privacy practices, content, security or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.
14. Children’s privacy
This Website is intended for general audiences and property buyers. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us so that we can take appropriate steps where required.
15. Data sharing and disclosure
We do not sell your personal information as a standalone data product. However, information may be shared with relevant third parties when reasonably necessary to provide the service or respond to your enquiry, including:
- Ambika Realcon project representatives and authorised sales representatives
- Channel partners and property consultants working with us
- CRM or lead-management service providers
- Website hosting providers
- Analytics providers
- Communication service providers
- Advertising and marketing service providers
- Banks or housing-finance partners, where you ask us to assist with a home-loan referral
- Professional advisers
- Government authorities or law-enforcement agencies where legally required
Third-party service providers may process information on our behalf for the purposes described in this Privacy Policy.
16. Data security and fraud prevention
We may process technical or usage information to detect suspicious activity, prevent spam, protect the Website, investigate security incidents and maintain the integrity of our systems.
If you receive a suspicious communication claiming to represent Ambika Realcon or our projects, please verify the source with us before sharing personal or financial information.
17. Accuracy of property information
This Website provides information for general informational and marketing purposes. Property prices, availability, specifications, floor plans, amenities, images, payment plans, possession timelines, approvals and other project information may change without prior notice.
Nothing on this Website should be read as a guarantee of property availability, price appreciation, rental returns, investment returns, possession dates or any other financial outcome. Please verify all material information and review the relevant project documentation before making a purchase decision. See our Disclaimer for more detail.
18. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Website, services, technology, legal requirements or data-processing practices. The updated version will be published on this page with a revised “Last updated” date. We encourage you to review this page periodically.
19. Contact us
If you have questions, concerns, requests or complaints about this Privacy Policy or the processing of your personal information, please contact:
Ambika Realcon — Mohali & New Chandigarh
Email: sales@ambikaapartments.com
Phone: +91 00000 00000
Website: https://ambikaapartments.com
20. Consent
By using this Website and voluntarily submitting your personal information through an enquiry, callback, brochure-download, site-visit request or similar form, you acknowledge the collection and use of your information as described in this Privacy Policy, subject to applicable law. Our forms tell you at the point of submission that we will use your details to contact you about our projects.
See also our Terms & Conditions and Disclaimer.